Privacy Policy

This privacy notice explains what data we process, why we process it, and which rights you have.

Last updated: 2025-10-12

1) Controller & Contact

inuno

The controller responsible for data processing on this website is the operator of inuno.app.

Contact: support@inuno.app

2) Data we process

  • Usage data: IP address (shortened/anonymized where applicable), timestamps, pages visited, device & browser information.
  • Account & billing: Contact details you provide (e.g., name, email), plan selection, invoicing data, payment references (processed by our payment provider).
  • Support: Content you send us (e.g., messages, attachments) when you contact support.
  • Affiliate: Referral code, click timestamp, cookie ID (for affiliate attribution).

3) Purpose & legal bases (GDPR)

  • Provide the service — Art. 6(1)(b) GDPR (performance of a contract and pre-contractual steps).
  • Security & fraud prevention — Art. 6(1)(f) GDPR (legitimate interests).
  • Billing & compliance — Art. 6(1)(c) GDPR (legal obligation).
  • Marketing / affiliate tracking — Art. 6(1)(a) GDPR (consent) or Art. 6(1)(f) GDPR (legitimate interest), depending on your region.

4) Cookies

We use cookies that are necessary to operate the site as well as optional cookies for analytics and affiliate attribution.

  • Essential — session state, language preferences, theme settings.
  • Affiliate cookie — Stores a referral code when you arrive via a partner link; duration: 365 days; purpose: fair attribution of commissions (20%) to our partners.
  • Analytics — Aggregated usage insights to improve product and stability (IP may be shortened/anonymized).

You can control and delete cookies in your browser settings.

5) Processors & transfers

We may use vetted service providers (processors) for hosting, analytics, payment and support.

  • <strong>Hosting</strong>: secure infrastructure and backups.
  • <strong>Payment</strong>: payment processing and invoicing (card data is handled by the provider, not by us).
  • <strong>Analytics</strong>: product insights in aggregated form.
  • <strong>Support</strong>: ticketing and email sending.

We conclude Data Processing Agreements (DPAs) where required.

6) Retention

We retain personal data only as long as necessary for the stated purposes or as required by law (e.g., tax retention periods).

7) Your rights

  • Access, rectification, erasure, restriction, portability, objection.
  • Withdraw consent at any time (where processing is based on consent).
  • Lodge a complaint with a supervisory authority.

8) Contact & requests

For privacy requests, contact: support@inuno.app. We may ask for proof of identity to protect your data.

9) Changes to this policy

We may update this policy from time to time. The latest version is always available on this page.

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